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convergedsystems.com |
Sales & Support | 847.440.8632 | ||||
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Services | How to buy | About Us | |||
| Phone Service | Data Service | VoIP Service | SIP Solutions | |||
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| Products | Converged Communication Systems, LLC: Focusing on industry leading Avaya Communication solutions, Converged Communication Systems, provides complete telecommunication solutions to meet up to your simple or complex business needs. We specialize in a full range of solutions including traditional, IP, and hybrid telephone systems as well as SIP solutions, unified messaging and fax solutions. In addition, our expertise allows multi-location and remote/home workers to operate more efficiently via VoIP/SIP. Our goals are to provide the best in service and support as well as to anticipate the needs and challenges of our customers, which allows our solutions to result in the highest positive impact to your business. Our team of professionals will help design, implement, and maintain the solution of choice that best meets your business needs. We offer nationwide CCS in-house maintenance and support plans and fully managed support solutions. We have achieved a 99% customer retention rate by providing expert support at quick response times that your business can depend on. Contact us at sales@convergedsystems.com for a free review of your voice and data infrastructure or for more information on products and services. |
| Services | CCS Nationwide Voice & Data Support Group: From coast to coast, Converged Communication Systems' maintenance plans allow you to feel more comfortable that your technology investment is secured and monitored. From simple moves, adds, or changes to more complex applications such as VoIP, Unified Messaging, and voice/data Multi-site networking, let the Converged Communication Systems support group assist in your next voice and data project. For more information on our service offerings and coverage click SERVICES or for online support for tech tips, user guides and frequently asked questions click ONLINE SUPPORT. To open a non-emergency work request order email us at support@convergedsystems.com. |
| VoIP Solutions | VoIP Solutions & Services: Whether you are looking for VoIP phone service to save money on your monthly billing, looking to connect 2 or more telephone systems via VoIP multiple site networking to allow 3/4 digit dialing, sharing of resources and centralized voicemail or simply looking to connect to your remote or home working we have the perfect solutions for you. |
| Data Networks | CCS Data Support Group: The CCS Data Support Group is ready to help you build, implement, and manage your new or existing data network. We service, support and sell a number of vendors allow our clients more options to build on to their existing network or deploy a new network. We have in-house engineers ready to assist with Cisco, Kentrox, SonicWall, Netgear and more. No matter if you are looking to setup a data switch, data router, or VPN - the CCS Support Group can help. |
| Maintenance Plans | Nationwide Maintenance Plans: The CCS Support group is ready to assist you to protect your technology investment. Contact us at sales@convergedsystems.com for a quote on phone system or data network maintenance. Some of our popular additions to our standard maintenance plans include programming assistance, CCS redundancy plans, as well as 24/7 coverage or extended business coverage. Inquire about our fully managed solutions & phone system plans. We are EXPERTS when it comes to business telephone systems and data networks - let us help your business. |
| Support Guides | Support Guides: Feel free to browse for our most frequently requested end user or administrator guides. You will also find some tech tips published by the CCS Support Group that will refresh your memory or to deploy more complex features that are standard. |
| SIP Solutions | SIP Solutions & Services: SIP solutions and SIP services are the buzz of the voice and data world. SIP solutions allow for the most basic functionality while managing from your Active Directory. Also, SIP services allow for you to bring your telephone number anywhere in the United States due to the onset of SIP technology with the cooperation of the service provider. |
| Phone Systems | Business Telephone Systems: We specialize in Avaya business telephone systems and the foundation of our business was built around this. Avaya has been known as the industry leader in telephone systems. Simple or Complex, big or small let the us help you locate the perfect business phone system for your organization. Whether you need a standard business telephone system (KEY) or more advanced business telephone system (PBX) or you are looking for the state of the art VoIP or SIP business telephone systems we can help you. We also specialize in hybrid business telephone systems that allow you to take advantage of the state of the art VoIP and SIP technologies without compromising your traditional features or reliability. |
| How to buy | Contact the CCS Team: Contact our sales team at sales@convergedsystems.com or 847-440-8632. |
| About us | About Us: Converged Communication Systems, LLC, is headquarted in Evanston, Illinois. The main distribution office is ideally located 2 miles north of Chicago. Our support group however is nationwide with nationwide support - remote or onsite. |
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From 2 Employees to 1000 |
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Partner, Merlin & Definity |
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And much more... |
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Cbeyond (Voice/Data T1 & VoIP) |
Globalcom (Voice/Data T1 & SIP, VoIP, Mobile Solutions) |
XO Communications (Voice/Data T1 & VoIP, & POTs) |
AT&T Resellers (Voice/Data T1 and POTs) |
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Covad (Internet Services like VPN, Business DSL, T1) |
Bandtel (SIP Solutions, increase nationwide presense) |
And much more... |
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For a free analysis on ways to save money on your phone bills contact our sales group at 847.440.8632 or fax a copy of your phone & data bill to 847.424.1544 and indicate Free Analysis! |
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Converged Communication Systems works with your current phone service and data internet provider to make the projects as seamless as possible. If you are moving or coming to the end of your contract contact the CCS Sales Group to better assist you in selecting the right business class phone service and business class data internet provider based on your business needs and geography. |
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Discount Maintenance Plans for Avaya Communications Solutions |
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For the small to medium sized customer who is looking for faster internet speeds and cheaper phone service find Cbeyond a perfect fit. |
CCS works with nationwide service providers to give you flexible voice & data services. Looking for a national presence? |
Enhance your business image with an Avaya Communication IP Office phone system. Flexible to provide standard and VoIP features. |
Contact the CCS Support Group for pricing on discount Avaya maintenance plans for Avaya Communication phone systems and equipment. |
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Flexible business phone service packages from traditional to VoIP |
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Get programming & Avaya installation information on Avaya IP Office, Lucent Merlin, Partner telephones ACS, & more. |
CCS has a variety of offerings. Avaya maintenenace, installation, IT consulting, phone service, business phone system & more. |
Free demos available on the latest technology. SIP trunking, VoIP, Fax to email, unified messaging and more. |
Let us help you find the best phone service and business phone system available. We work with Cbeyond, XO, Globalcom and more.. |
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From IT consulting to providing a full support staff ready to assist with your phone system, phone service, and data network needs. |
Ask CCS to set your business up with an identical storefront in case of emergencies. |
The CCS Voice & Data Support Group can optimize your WAN to share voice / data resources while providing business quality. |
Let CCS help integrate your phone system to your data network to optimize your contacts database for out/in calls & database updates. |
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Avaya IP Office Phone System Programming Tips |
Avaya Programming Guides (Partner, IP Office, Merlin, Definity) |
CCS Data Networking Support Group: Router Programming / Networking Guides & Tips |
VoIP Programming Guides, Ideas, Tips, and more... |
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Looking for easy to use IP Office tech tips - you've come to the right place. Sponsored by the CCS Support Group. |
Misplaced your end user / admin guides. Locate most common Avaya programming guides. From Avaya IP Office, Avaya Partner, Avaya Merlin, Avaya Definity and more. |
Most commonly requested Data Network / Router programming guides and FAQs. From Kentrox, Cisco, Sonicwall, Netgear, and more. |
Whether you are looking for general information about VoIP networking for multiple sites or home workers or general programming tech tips, CCS is your VoIP headquarters. |
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To open an installation, programming, or change work order please email us at support@convergedsystems.com or contact the CCS Support Center at 847.440.8632 |
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Programming & Training On Data & Voice Solutions |
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Avaya Partner Plus Maintenance |
SonicWall Router Maintenance |
For companies 2-360 single site |
Networking: Let us build your network ground up |
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Avaya Partner II Maintenance |
Kentrox Router Maintenance |
Ideal for multiple site networking |
Unified Messaging Voicemail Solutions, |
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Avaya Partner Endeavor Maintenance |
Cisco Router Maintenance |
Built in 64 Party Conference Bridge |
Router: Sonicwall, Kentrox, Cisco, Netgear & more... |
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Avaya Partner ACS Maintenance |
VPN / Firewall Maintenance |
Standard PBX with VoIP Capability |
VoIP between sites or remote worker |
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Avaya Merlin Legend Maintenance |
Netgear Router Maintenance |
Free PC Dialer (dial by Outlook) |
Mobile solutions available (std & VoIP) |
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Avaya Merlin Magix Maintenance |
Fully Managed VPN Maintenance |
Flexible solution for all companies |
Programming telephone systems |
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Avaya IP Office Maintenance |
Data Switch Maintenance |
Centralized management GUI |
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Avaya Definity Maintenance |
SonicWall Program & Support |
Remote Call Forward |
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Avaya Voicemail Maintenance |
Cisco Program & Support |
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All Lucent Maintenance Honored |
VPN Programming |
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All AT&T Maintenance Honored |
Data Switches Available |
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Contact the CCS Maintenance Support Group for discounted Avaya maintenance programs as well as other maintenance programs. Whether you are located in Chicago, Florida, or California - we having programs that suit all your companies needs. |
| Converged Communication Systems, LLC |
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CONTACT US |
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1619 Jenks Suite 200 |
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Sales |
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Evanston, IL 60201 |
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Service & Support |
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Sales & Support: 847.440.8632 |
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Careers |
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Headquarters: Evanston, Ilinois (Chicagoland, just north of downtown Chicago). Support Coverage: Nationwide |
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Converged Communication Systems, LLC. – An Avaya Business Partner Copyright © 2003 CCS LLC: All rights reserved to CCS and trademarks to Avaya Communications. |